Alocentrix ("we," "our," or "us") operates the website located at alocentrix.com. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website. Please read this policy carefully. If you do not agree with its terms, please discontinue use of the site.
1. Information We Collect
1.1 Information You Provide
We may collect personal information that you voluntarily provide when you use our contact form. This may include:
- Your name (first and last)
- Your email address
- The content of your message
1.2 Automatically Collected Information
When you visit our website, certain information is collected automatically through cookies and similar tracking technologies. This may include:
- Your IP address (anonymised where possible)
- Browser type and version
- Pages visited and time spent on each page
- Referring URLs
- Device type and operating system
2. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to enquiries submitted through our contact form
- To improve the content and functionality of our website
- To understand how visitors use our website (analytics)
- To ensure the security and proper operation of the website
- To comply with legal obligations
We do not use your information for commercial marketing, targeted advertising, or to sell any product or service. We do not sell your personal data to third parties.
3. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), our legal basis for processing your personal data is as follows:
- Consent: Where you have given us clear consent (e.g., accepting cookies).
- Legitimate interests: To operate and improve our website and to respond to messages you send us.
- Legal obligation: Where processing is necessary to comply with applicable law.
4. Cookies
We use cookies to enhance your browsing experience. You may manage your cookie preferences at any time. For full details, please see our Cookie Policy.
5. Data Retention
We retain personal data for as long as necessary to fulfil the purposes for which it was collected. Contact form submissions are retained for up to 24 months unless a longer retention period is required by law. Anonymised analytics data may be retained indefinitely.
6. Third-Party Services
Our website may use third-party services for analytics and website functionality. These providers may collect certain information automatically when you visit our site. We select providers who maintain appropriate data protection standards. We do not use third-party advertising services or permit third-party advertising on our website.
7. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- The right to access personal data we hold about you
- The right to request correction of inaccurate data
- The right to request deletion of your data
- The right to object to or restrict processing
- The right to data portability
- The right to withdraw consent at any time
To exercise any of these rights, please contact us at info@alocentrix.com.
8. Security
We implement reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
9. Children's Privacy
Our website is not directed at individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.
10. Links to External Sites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the date at the top of this page. We encourage you to review this policy periodically.
12. Contact
If you have questions about this Privacy Policy or how we handle your data, please contact us:
- Email: info@alocentrix.com
- Website: alocentrix.com/en/contact.html